FAQ

Ariva provides you with a smart way to drive a new or pre-owned vehicle

Question

What vehicle brands are on offer?

Answer

Our expanding range currently includes the following brands: Ford, Hyundai, Kia, Mazda, Nissan, Renault, Toyota and Volkswagen – more to come in the near future.

Question

What happens when the contract ends?

Answer

At the end of the contract the vehicle is returned to Ariva and you have the option of applying for a new vehicle. You can also extend the lease term for the current vehicle.

Question

Is it possible to take ownership of the vehicle at the end of my contract?

Answer

Yes, it is possible. This will however fall under a separate sale of vehicle agreement and does not form part of your standard lease agreement with Ariva. The purchase price for the vehicle will not exceed the published market value of the vehicle at that stage.

Question

What documents are needed to help finalise the application process?

Answer

To ensure that all the information in our system is correct, you will need to send us a copy of your ID, driver’s licence, 3 months’ bank statements and payslips. This is called the verification process.

Question

Who can benefit from Ariva’s Private Leasing service?

Answer

Any full time employed, 18 years and older, with a driver’s licence, who dreams of driving a car. Terms and conditions apply.

Question

How long does delivery of the vehicle take after approval?

Answer

 

Once the initial approval is done there is a verification process to validate that all the information supplied is correct. Thereafter a final approval is provided and within days you can be driving your new vehicle off the dealer floor

Question

What’s the minimum salary required for clients to apply for a vehicle?

Answer

Gross salary of R15 000.

Question

How long can I keep the vehicle for?

Answer

Our contracts generally run for up to 48 months but the agreement can be extended thereafter- terms and conditions apply.

Question

What services and benefits are included in the monthly fixed payment?

Answer

The monthly payment includes a service and maintenance plan, vehicle theft and accident protection, a tracking device and roadside assistance.

Question

What options does Ariva offers its customers?

Answer

Ariva's private vehicle leasing plan enables you use of a new or pre-owned vehicle for private use only, for an agreed contract term. The plan includes a maintenance contract, a tracking unit, roadside assistance and vehicle theft and accident protection

Question

Why lease a vehicle when you could buy it?

Answer

Trying to own a vehicle through a traditional Instalment sale agreement, often leads to costly surprises down the road. Inflation, interest rate fluctuations, increasing insurance premiums or exorbitant excesses and unexpected maintenance bills, which all negatively impact your budget and affect your monthly motoring costs. Plus, when you are in the market for a new vehicle, your current vehicle might have depreciated far more than expected, which will significantly reduce its trade-in value. Since many vehicles are worth less than 35% of their original cost after 5 years and many financing deals involve a residual or balloon payment, you will probably have a shortfall between what you still owe the Finance house and what the market related value is , possibly forcing you to delay the acquisition of a new vehicle until you are able to cover the shortfall.

Managing an insurance claim can be extremely time consuming and frustrating, not to mention the increase in monthly insurance premiums. Trying to manage the service and maintenance costs of your vehicle is just as time consuming and frustrating.

Leasing a vehicle in a nutshell, means that we take on all the unforeseen or unpreventable cost risks in driving/owning a vehicle. Lease, use and return, then upgrade, it’s the easiest and most cost-effective way to drive a vehicle.

Question

Can I have my own insurance?

Answer

Unfortunately, clients cannot have their own insurance as the vehicle belongs to Ariva.